Privacy policy
Who We Are
This website is operated by D. Cabral Marques 351 Group (“Igneet Culture”, “we”, “us”, or “our”), a car culture streetwear brand based in Switzerland.
We are the controller of your personal data under applicable data protection laws, including the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the General Data Protection Regulation (GDPR).
If you have any questions, you can contact us at:
📧 support@igneetculture.com
By using our website (igneetculture.com), you agree to the practices described in this Privacy Policy.
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1.Your privacy is very important to us. We are committed to transparency and responsible data handling.
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2. Information We Collect
When you interact with Igneet Culture, we may collect the following categories of personal data:
A. Information You Provide Directly
• Full name
• Email address
• Billing and shipping address
• Phone number
• Order details and purchase history
• Any information you provide when contacting customer support
B. Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Device and browser information
• Time zone
• Pages viewed
• Products viewed
• Referral source
• Interaction data (clicks, scrolling behavior, etc.)
This information is collected through cookies and similar tracking technologies.
C. Marketing & Newsletter Data
If you subscribe to our newsletter or early access list, we collect:
• Your email address
• Marketing preferences
• Interaction with emails (opens, clicks)
You may unsubscribe at any time.
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3. How We Use Your Information
We use your personal data to:
• Process and fulfill orders
• Deliver products and manage returns
• Provide customer support
• Communicate regarding purchases or inquiries
• Improve our website, products, and services
• Prevent fraud and ensure store security
• Comply with legal obligations
• Send marketing communications (where you have provided consent)
• Deliver relevant advertising and measure advertising performance
We only process data that is necessary for legitimate business purposes.
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4. Advertising & Analytics
We may use third-party advertising and analytics tools, including tools provided by Meta Platforms Inc. (Facebook and Instagram), to:
• Measure advertising performance
• Understand customer behavior
• Deliver targeted advertisements
• Conduct remarketing campaigns
Meta Pixel
Our website may use the Meta Pixel (Facebook Pixel), which allows us to:
• Track pages visited
• Track products viewed
• Track purchases
• Measure ad effectiveness
• Deliver personalized advertisements on platforms such as Facebook and Instagram
Information collected via the Meta Pixel may include:
• IP address
• Device information
• Browser data
• Online behavior on our website
This information may be shared with Meta Platforms Inc. in accordance with their data policies.
Marketing and advertising cookies are activated only after you provide consent through our cookie banner, where required by applicable law.
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5. Sharing of Personal Data
We respect your privacy and do not sell, rent, or trade your personal data to third parties for profit or independent marketing purposes.
We only share personal data when necessary to operate our business effectively and legally.
Your information may be shared with carefully selected and trusted third-party service providers, including:
• Shopify (our e-commerce platform provider)
• Secure payment processors (e.g., Stripe, PayPal, credit card providers)
• Shipping and logistics partners
• Email marketing service providers
• Advertising and social media partners (such as Meta Platforms Inc.)
• Analytics providers
• Legal or regulatory authorities where required by law
These service providers are contractually obligated to:
• Process your data only on our behalf
• Use it solely for the agreed purpose
• Maintain appropriate security measures
• Comply with applicable data protection laws
We do not authorize third parties to use your personal data for their own independent marketing without your consent.
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6. Payments
All payments are processed securely through third-party payment providers.
We do not store or have access to your full payment card details.
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7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Ensure website functionality
• Improve user experience
• Analyze website performance
• Support marketing and advertising activities
Some cookies are strictly necessary for the website to function. Others, including analytics and marketing cookies, are used only after you provide consent (where legally required).
You can manage your cookie preferences via our cookie banner or through your browser settings.
Please note that disabling certain cookies may affect website functionality.
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8. Legal Basis for Processing (EU/EEA Users)
If you are located in the European Union or European Economic Area, we process your data under the following legal bases:
• Performance of a contract (e.g., fulfilling your order)
• Compliance with legal obligations
• Legitimate business interests
• Your explicit consent (e.g., marketing communications and advertising cookies)
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9. International Data Transfers
Your personal data may be transferred and processed outside Switzerland or the European Union, including by service providers such as Shopify and Meta.
Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.
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10. Data Retention
We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes
• Enforce our agreements
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11. Your Rights
Depending on your location (Switzerland, EU, UK), you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact:
📧 support@igneetculture.com
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12. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no online transmission is completely secure.
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13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be published on our website.
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14. Contact
Igneet Culture
D. Cabral Marques 351 Group
Switzerland
📧 support@igneetculture.com
Last updated: February 24, 2026